me77 Privacy Policy

1 Introduction

me77 ("the Platform," "we," "us," "our") operates the online gaming and sports betting platform accessible at me77.biz and is committed to protecting the privacy and personal data of all individuals who interact with our platform, including registered players, visitors, and prospective users.

This Privacy Policy ("Policy") describes the types of personal information me77 collects, how it is used and protected, the parties with whom it may be shared, and the rights you have with respect to your personal data. This Policy applies to all me77 services, including the website at me77.biz, our account management portal, customer support channels, and all associated gaming and betting services.

By registering an account, accessing the me77 platform, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, please discontinue use of the me77 platform and do not provide us with your personal information.

2 Data Controller

For the purposes of applicable data protection legislation, me77 acts as the Personal Information Controller (PIC) in respect of the personal data of players and users of the me77 platform. As PIC, me77 determines the purposes and means by which your personal data is processed.

Specific data processing activities – such as payment processing, game delivery, and analytics – may be carried out by third-party Personal Information Processors (PIPs) engaged by me77. All PIPs are contractually bound to process data only on me77's instructions, in accordance with this Policy and applicable Philippine law.

3 Personal Data We Collect

me77 collects the following categories of personal data, depending on your interaction with the platform:

4 How We Collect Your Personal Data

me77 collects personal data through the following means:

• Direct submission: Information you provide when registering for a me77 account, completing KYC verification, making a deposit or withdrawal, contacting our support team, or participating in promotions;
• Automated technical collection: Data gathered automatically when you access the me77 platform, including IP addresses, device identifiers, session data, and browser information collected via server logs and cookies;
• Payment processors: Transaction confirmation data shared with me77 by GCash, PayMaya, and Philippine bank payment gateways when you initiate a deposit or withdrawal;
• KYC verification services: Identity data confirmed or supplemented by third-party identity verification providers engaged by me77 to perform document and liveness checks;
• Anti-fraud and compliance tools: Risk signals and device fingerprinting data collected by fraud prevention systems integrated into the me77 platform.

5 Purposes of Processing

me77 processes your personal data for the following specific purposes:

• Account creation and management: Establishing and maintaining your me77 player account, authenticating your identity on login, and managing account settings;
• Age and identity verification: Confirming that you are aged 21 years or older and that your identity matches the information provided, as required by PAGCOR-aligned compliance standards;
• Payment processing: Facilitating deposits from and withdrawals to your GCash, PayMaya, BPI, BDO, or Metrobank accounts;
• Gaming service delivery: Providing access to live casino, sports betting, sabong, slot games, bingo, and other me77 gaming services;
• Responsible gaming compliance: Monitoring gaming activity to identify patterns consistent with problem gambling, enforcing deposit limits and self-exclusion orders, and flagging accounts for welfare checks where required;
• Fraud and security: Detecting, investigating, and preventing fraudulent transactions, account takeovers, money laundering, and other prohibited activities;
• Legal and regulatory compliance: Fulfilling me77's obligations under applicable Philippine laws, including RA 10173, anti-money laundering regulations, and PAGCOR-aligned operational requirements;
• Customer support: Responding to your inquiries, resolving disputes, and processing complaints via live chat, email, or other supported channels;
• Platform improvement: Analysing aggregated, anonymised usage data to improve the me77 platform, fix technical issues, and develop new features;
• Promotional communications: Sending relevant promotional offers, bonus notifications, and platform updates to players who have not opted out of such communications.

6 Legal Basis for Processing

Under the Data Privacy Act of 2012, me77 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the me77 Terms & Conditions to which you are a party, including account management, gaming service delivery, and payment processing;
• Legal obligation: Processing necessary to comply with Philippine legal requirements, including KYC and anti-money laundering obligations;
• Legitimate interests: Processing conducted for the legitimate interests of me77, such as fraud prevention, platform security, and service improvement, where those interests are not overridden by your fundamental rights;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including the receipt of promotional communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7 Data Sharing & Disclosure

me77 does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. Personal data may be shared in the following limited circumstances:

7.1 Service Providers (Personal Information Processors)

me77 engages third-party processors to assist in the operation of the platform, including payment gateway operators (GCash, PayMaya, Philippine bank partners), KYC identity verification providers, game studios and content providers, customer support platform operators, and cloud infrastructure providers. All processors are bound by data processing agreements that restrict their use of your data to the specific services they provide to me77.

7.2 Legal and Regulatory Disclosure

me77 may disclose your personal data to the National Privacy Commission (NPC), PAGCOR, the Anti-Money Laundering Council (AMLC), the Philippine National Police (PNP), or other competent Philippine government authorities where required or permitted by law, including in response to valid legal process, court orders, or to protect the safety, rights, or property of me77, its players, or the public.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or substantially all of me77's assets, your personal data may be transferred as part of that transaction, subject to the incoming party assuming the obligations of this Policy.

8 Data Retention

me77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law, whichever is longer. The following retention periods generally apply:

• Account data: Retained for the duration of your active account and for a period of five (5) years following account closure or the last transaction, to satisfy anti-money laundering record-keeping requirements;
• KYC documents: Retained for a minimum of five (5) years from the date of submission in accordance with applicable AMLC regulations;
• Transaction records: Retained for five (5) years from the date of each transaction;
• Support communications: Retained for three (3) years from the date of the most recent communication in a support thread;
• Technical and usage data: Retained for up to twelve (12) months in identifiable form, after which it may be anonymised and retained in aggregated form for analytical purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with me77's internal data disposal procedures.

9 Data Security

me77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the me77 servers is encrypted using current SSL/TLS protocols;
• Encryption at rest: Sensitive data stored on me77 servers, including financial data and identity documents, is encrypted at rest;
• Access controls: Access to personal data within me77 is restricted to authorised personnel on a need-to-know basis, enforced through role-based access controls;
• Two-factor authentication: Two-factor authentication (2FA) is available and recommended for all player accounts, and is required for internal staff accessing personal data systems;
• Fraud monitoring: Automated systems monitor login attempts, payment transactions, and account activity for suspicious patterns;
• Regular security assessments: me77 conducts periodic security assessments, vulnerability scans, and penetration tests of its platform infrastructure.

While me77 takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own me77 account credentials and for reporting suspected security incidents to our support team promptly.

10 Cookies & Tracking Technologies

me77 uses cookies and similar tracking technologies (including browser local storage and session storage) to operate and improve the platform. The following types of cookies are used:

me77 does not use third-party advertising cookies or cross-site tracking cookies. You may manage cookie preferences through your browser settings; however, disabling strictly necessary or security cookies may impair your ability to use the me77 platform.

11 Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, me77 players have the following rights with respect to their personal data:

To exercise any of the above rights, contact the me77 Data Protection Officer (DPO) at [email protected] with the subject line "Data Subject Rights Request." Please include your registered me77 username and a description of your request. me77 may require identity verification before processing certain requests. If you believe your rights have not been adequately respected, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

12 Minors and Age-Restricted Access

The me77 platform is strictly restricted to individuals aged 21 years and above. me77 does not knowingly collect personal data from individuals under the age of 21. If me77 discovers that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, and all data collected from that individual will be deleted in accordance with our data retention procedures, subject to any overriding legal retention obligation.

If you believe that a minor has created or is using a me77 account, please contact our support team immediately at [email protected]. me77 takes the protection of minors from online gambling environments seriously as both a legal and ethical obligation.

13 Cross-Border Data Transfers

Some of me77's service providers – including game studios, cloud hosting providers, and KYC verification platforms – may be located outside the Philippines and may process your personal data in other jurisdictions. When personal data is transferred outside the Philippines, me77 ensures that appropriate safeguards are in place in accordance with the requirements of RA 10173 and applicable NPC regulations, including contractual clauses that require the recipient to provide a level of data protection equivalent to Philippine law.

By using the me77 platform and providing your personal data, you acknowledge that your data may be transferred to and processed in countries outside the Philippines for the specific service delivery purposes described in this Policy.

14 Policy Amendments

me77 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, me77 will provide notice through a banner on the me77 platform and, where practicable, via email to the address registered to your account. The date of the most recent update will always be displayed at the top of this Policy.

Your continued use of the me77 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how me77 protects your personal data.

15 Contact & Data Protection Officer

me77 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data, or if you wish to exercise any of your data subject rights, please contact the me77 DPO using the details below:

For players based in Metro Manila, Cebu, Davao, and all other regions of the Philippines, support is available in both English and Tagalog via the 24/7 live chat widget on me77.biz, or by email at the address above.

If you are not satisfied with the response to your privacy inquiry, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC accepts complaints at privacy.gov.ph.